Insights 22nd September 2021 active

Building Wellbeing

What measures can be taken to improve health and wellbeing in the workplace?

Vicky Cotton, ESG Director asks the question. From air-purifying paint, to a nutritious lunch, to meditation sessions, Workman is deploying the full gamut of healthy building approaches for occupiers welcoming their employees back.

Here we outline 11 ways Workman makes buildings healthier, across its managed portfolio.

1. Start with a plan: create a health and wellbeing strategy

As the first step, asset, property, and facilities managers should collaborate to develop and implement a strategy to improve health and wellbeing. As outlined in the Better Building’s Partnership’s recently published Responsible Property Management Toolkit, this can be achieved by auditing the existing health and wellbeing credentials of the property and the benefits they provide, surveying occupiers to establish the health and wellbeing requirements and aspiration of different stakeholder groups, and consideration of certification of the property through schemes such as Fitwel or WELL, which can be conducted in conjunction with the Workman Wellbeing Asset Plan.

Having secured the UK’s first Fitwel certification for a business park, namely Arlington Business Park, Workman is the UK’s leading implementer of Fitwel. Workman recognises the value of Fitwel as a leading metric for optimising health and evaluating sustainability objectives in buildings. Our adoption of this leading industry standard, which is recognised as part of the GRESB sustainability benchmark, sends a clear signal to occupiers that wellness is a priority across the Workman-managed portfolio.

business park treating employees' physical and mental wellbeing as a priority

2. And breathe: improve indoor air quality

The average Brit spends 22 of each 24 hours indoors, equating to around 90% of their day, but in modern office buildings, levels of pollutants can be two to five times higher indoors than outdoors. Good indoor air quality and ventilation rates are vital, and particularly important in the context of the pandemic. As an airborne virus, diluting the pathogen inside a building reduces risks, so ventilation has been highlighted as an essential way of reducing impacts and spread of the disease by University of Cambridge researchers.

Companies looking to reoccupy their buildings should review their ventilation systems to assess the need for servicing or adjustment. Building owners are encouraged to improve the efficiency of the filters serving their HVAC systems, so that they are effective. For example, at Croxley Park, refurbished buildings benefit from state-of-the-art ventilation systems.

refurbished buildings benefit from state-of-the-art ventilation systems

3. Let there be light: consider exposure to natural light

It’s a depressing fact that on an average winter day, 90% of UK workers do not see any natural daylight. But it’s not just a major cause of the ‘winter blues’ or seasonal affective disorder (SAD). Research has shown that a lack of natural light within the built environment is associated with myopia, or short-sightedness.

Conversely, exposure to natural light has well documented health and wellbeing benefits, so building design should maximise the exposure to natural light within the interior of a structure and thus improve health outcomes for workers.

High levels of natural daylight were a priority for the Workman Building Consultancy team that led the transformation of a former Farringdon warehouse to provide unique office space. As part of a whole-building refurbishment scheme, a fully glazed link bridge was created as part of a sleek, polished glass extension, which has provided two storeys of additional light and airy office floorspace.

maximum natural light improves the wellbeing of workers

4. Build back better: choose sustainable materials

The selection of natural materials has long been associated with health and wellbeing. Employees surrounded with natural wooden surfaces on average reported higher personal productivity and concentration, and were more likely to find their workplaces inviting and energising, shows research from Planet Ark.

What’s more, building materials such as Johnstone’s Air Pure bio-based paint (below) can help to improve indoor air quality. The paint, applied by Workman at a 17,000 sq. ft London office, contains active air purifying technology, proven to neutralise up to 70% of formaldehyde from indoor spaces, and is made from 45% renewable raw materials.

Using products and building materials to improve indoor air quality

5. It’s in our nature: create access to green and blue space

The pandemic underlined the importance of good quality green space for health and wellbeing, particularly in urban areas. The inclusion of nature within the built environment can contribute to happier, healthier communities, according to the UK Green Building Council’s report Nature-based Solutions for the Climate Emergency: The benefits to business and society’.

Access to green space is proven to encourage physical activity, says the UKGBC’s report, which shows that people living in greener areas were 24% more likely to achieve recommended levels.

Across the Workman-managed portfolio, onsite teams organise events to engage occupiers with the outside space available to them, through the provision of al fresco social events, deck chairs, walking or running trails, or outdoor sports or cinema events. At Birmingham Business Park, Workman’s onsite team organises regular biodiversity walks and ‘netwalking’ events, where employees are encouraged to spend time in nature.

access to green space benefits physical and mental health

6. Don’t sweat it: provide exercise facilities

Just 34% of adults in England consistently meet the weekly recommended amount of physical activity (at least 150 minutes of moderate intensity activity a week or 75 minutes of vigorous intensity activity a week), says research from Preventative Medicine. But gym facilities at work don’t just mean fit, healthy employees, it also translates to less-stressed and depressed employees too: an attractive proposition for occupiers.

Workman-managed business parks including Croxley Park and Birmingham Business Park boast impressive fitness facilities surrounded by open green settings. But it’s also vital for more urban office spaces to provide exercise facilities. At Republic, 650,000 sq. ft of office and retail space in London’s East India Docks, there are also two onsite gyms, which offer occupiers discounted membership, as well as a programme of wellbeing events including yoga and meditation. Another urban site, 220,000 sq. ft Anchorage at Salford Quays, features a dedicated wellness area which regularly plays host to yoga classes for occupiers’ employees.

fitness facilities overlooking blue spaces benefit physical health and mental health

7. Life is a journey: organise active commuting

Active commuting, defined as walking, cycling, or jogging, is consistently linked with greater satisfaction and with boosting physical and mental wellbeing, so says research from the British Medical Council. Despite this, just 14% of commuters in England and Wales actively commute, and are often deterred from doing so by barriers in the built environment. Building owners and occupiers can encourage active commuting by creating or exploiting running and cycling routes in the local environment; and providing facilities to securely store bikes, change and shower in places of work.

Workman’s Building Consultancy team project-managed the creation of state-of-the-art cycling facilities at Glasgow’s Skypark, which was awarded a CyclingScore Platinum rating for a best-in-class cycle-friendly infrastructure. With 250 bike-parking spaces, e-bike charging points, 236 lockers, segregated showers and changing facilities, a drying room, along with a dedicated cycle repair space and a raft of engagement services, the facilities serve occupants choosing to cycle to and from Skypark.

The facilities, says CyclingScore, means Skypark’s 3000-strong workforce is predicted to take 146 days’ less sick leave when 3% of staff cycle to work because cyclists take on average 1.3 days less sick leave than non-cyclists, based on a commuter-cycling study led by Ingrid Hendriksen.

bike-parking spaces, e-bike charging points, lockers, showers and changing facilities encourage cycling to work

8. Get some headspace: support mental wellbeing

Poor mental health is a growing concern for many organisations in a variety of sectors, with Health & Safety Executive (HSE) figures showing that in the year leading up to 2019, a total of 602,000 workers experienced work-related stress, depression or anxiety; resulting in 12.8 million lost working days. Stress, depression or anxiety accounted for 54% of all working days lost due to ill health, says HSE.

In addition, there are growing concerns regarding presenteeism and the impact of poor wellbeing on morale, motivation, productivity and performance.

Supporting mental health is therefore a key strategic consideration for all organisations; from both an ethical and economic perspective.

Across the Workman-managed portfolio, the delivery of initiatives such as Mental Health First Aider training, mindfulness sessions and meditation classes, have been available online throughout the pandemic and are beginning to resume in person at sites including Birmingham Business Park. In response to occupier feedback a multi-faith prayer room at Republic has also recently been facilitated by the Workman onsite team.

mental health initiatives in the workplace help employees

9. Be part of something bigger: connect with the wider community

Whether local schools, colleges, community centres or charities, engaging with the wider community brings a sense of wellbeing to workspaces. At Croxley Park, educational and community-based events are held throughout the year as part of a lively social calendar including fireworks, Easter egg hunts and summer fêtes to networking business breakfasts, quiz and comedy nights and escape rooms.

This summer, the Workman onsite property management team collaborated with a local florist to create a large-scale event – albeit Covid-restrictive – in order to push its events programme into a new out-of-normal-working-hours phase, while supporting local business as a route to engage the wider community. The bouquet masterclass included pizza, a live comedian, music and a cocktail-making class.

events to support local businesses and boost employee morale

10. Nourish to flourish: Healthy snacks for work

Often referred to as the missing piece of the corporate wellness puzzle, nutrition can be neglected as occupiers focus on physical activity. Yet poor nutrition has nearly three times the impact on health as low fitness, according to the Institute for Health Metrics.

Eating well in the workplace can have a significant impact on overall health and wellbeing. Nutritious foods can improve concentration and cognitive function, boosting an employee’s workplace performance. Optimal nourishment can raise productivity levels by 20%, according to The World Health Organisation.

Providing healthy food options in the workplace is an effective way to get employees to stick to nutritious eating habits – which benefits both the individual and their employer. Healthy foods provide employees with vitamins their brains need to function properly, creating happier and more productive employees. People with unhealthy eating habits are 66% more likely to demonstrate poor productivity at work says a study by Brigham Young University.

Nutritious food provided in the workplace is an integral part of the Workman property management strategy. Onsite café menus at locations such as Anchorage, Arlington Business Park, Republic, and Croxley Park are carefully designed to include freshly prepared salads, soups, tapas, sushi, and healthy breakfast options. Global street-food pop-ups are also organised throughout the year, ensuring a variety of nutrition. Most importantly, food offerings are competitive against high street prices, offering loyalty schemes and value-for-money meal-deals.

healthy snacks and nutritious food at work benefits workers concentration and wellbeing

11. Shout it out: engage occupiers in workplace initiatives

At Workman, the priority is providing the right services for each property and its occupiers. The busiest social calendar is of little use if events organised fail to appeal, so listening to occupier preferences is key. Regular surveys, along with feedback from organised activities, help with this.

Understanding occupiers’ requirements from employee retention and company image perspective is important, so Workman property managers marry these needs with working practices, in order to fully exploit each amenity’s potential.

To attract participants and ensure they can take advantage of the health and wellbeing initiatives available, building awareness of what’s on is fundamental. This not only enables them to participate and make use of facilities, it also encourages them to recognise the health and wellbeing commitment made by their employer and the asset manager.

While posters, screens, pop-up booths and occupier engagement forums are effective communication channels for those already onsite, many Workman-managed properties now offer an interactive mobile app to keep employees up to date with news and events happening within their workspace and beyond. Apps often include access to services such as bus and cycle passes, meeting room and transport booking, viewing amenity timetables, menus, events listings and news.

As detailed in the Better Buildings Partnership’s recently published Responsible Property Management Toolkit, occupier engagement is the key to success, and should also include training on the use of defibrillators or the safe and effective use of fitness equipment.

The BBP recommends regular monitoring, including the development of metrics to measure the take-up and impact of health and wellbeing initiatives. This enables asset and property managers, as well as occupiers, to evaluate ongoing suitability.

mobile apps to keep engaged workers up to date with services and events at work
















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