Our Occupier Services team provide a range of flexible solutions to manage workplaces on behalf of occupiers, allowing them to focus on their core business.

A WHOLE-BUILDING APPROACH

Our Occupier Services Team provides facilities management solutions to occupiers which enhance the quality of workplace environment they enjoy, by directly managing services within their occupied space.

By offering this ‘whole building’ approach, key aspects of the building’s operations can be optimised, including; creating efficiencies in FM operations, delivering an enhanced customer experience throughout the whole building and better collaboration to jointly achieve ESG targets.

Covering a range of FM services such as M&E, security, cleaning and repairs & maintenance, we currently manage of 500,000 sq. ft of space for corporate occupiers. The exceptional service performance standards, implemented through our central service desk with local support, ensure the quality of service and response times corporate customers expect.

To find out more about the delivery of our Occupier Services, contact Rob Davis or Caroline Moore.

KEY BENEFITS FOR OCCUPIERS

The solutions provided by our Occupier Services team mean customers benefit from:

Economies of scale – in the provision of FM services by
having access to the same teams that maintain the whole
building.
Tailored solutions – we agree a specific package of
services with each occupier, suited to their needs.
Reduced overheads – by out-sourcing the management of
services for their occupied space, internal administration is
reduced.
Quality of Service – by integrating workplace services with
the wider building under the direction of an FM specialist.

KEY BENEFITS FOR OWNERS

Landlords also benefit from being able to offer a workplace FM solution to their customers by:

Enhanced leasing options – by being able to offer an
added-value service to attract and retain occupiers.
Consistent customer experience – by providing service
delivery across the whole building, not just common areas.
Maintaining high standards – our solution ensures the occupied space is well-maintained, ensuring standards in areas such as health & safety,
security and maintenance.
Improved ESG performance – through the ability to drive
ESG initiatives across the whole building, not just the
common parts.

cafe - Croxley Park, property by Workman LLP

Workman has shown a determined commitment to take on Hermes’ ambitious sustainability requirements and implement them across the complex and diverse portfolio they manage on our behalf.

Tatiana Bosteels, Head of RPI, Hermes

Occupier Services

A WHOLE-BUILDING APPROACH

KEY BENEFITS FOR OCCUPIERS

KEY BENEFITS FOR OWNERS

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