4.1. Individuals who have contacted us with a request for information
If you have requested information from Workman, we will collect and process the personal data that you provide to respond to your request. We will not use it for any other purpose without your explicit consent/permission.
We may collect some or all the following personal data which will vary according to your relationship with us:
- Name;
- Address;
- Email address;
- Telephone number;
- Business name;
- Job title;
- Details of the request and correspondence between you and Workman.
We will process your personal data where there is a legitimate interest in us doing so if it is reasonably necessary to achieve our or others’ legitimate interests. For example, if you are requesting information about a company or a service from Workman then we may pass your personal data onto another member of the group to enable them to appropriately respond to your request. Again, unless you consent to the contrary, that member shall only use your personal data to provide the information you have requested.
4.2 If you apply to work with us
Our Recruitment Privacy Notice explains how and why we use your personal data, including how long we keep it and who we share it with. Please see our: www.workman.co.uk/recruitment-privacy/
4.3 If you are employed by us
Our Workplace Privacy Notice explains how and why we use your personal data, including how long we keep it and who we share it with. You will be given the Employee Privacy Notice if you are offered employment by us and it also available on the HUB.
4.4 Commercial Communications
We obtain information directly from you, via normal business channels such as email, telephone, video conferencing etc. and in person, for example at events. Personal data is required to allow Workman to provide our services to our existing and potential clients.
If you have contacted us, then we shall rely on our legitimate interests to record your information. If we wish to record any sensitive information about you, for example, about your dietary or accessibility requirements, then we will ensure we have a legal reason to do so or ask for your explicit consent.
If we are in negotiation with you for goods or services then we shall rely upon contractual obligations to process the information, as we will either have a contract in place, or be in negotiations to enter into one.
4.5 Business contacts, marketing and administration
If you are a business contact, we will ask you if you would like to receive regular communications from us, and we shall do this in accordance with any guidelines concerning the data protection or ePrivacy (electronic marketing) regulations.
You can change your preferences at any time, and if you ask us to stop communicating with you, we shall action this request immediately.
Workman needs to manage the business for example, processing invoices, entering into contracts and to do that we rely on our legitimate interests, legal obligations, and fulfilment of our contractual obligations.
We may use your personal data to obtain legal advice or if it is necessary to defend a legal claim or pursue a bad debt, and we may have to pass your information to public authorities and organisations where the law requires us to do so.
To ensure that emails and IT networks have not been compromised we will monitor network and web traffic and may process personal data as a result of this monitoring.
4.6 Email Marketing
Workman stays in touch with our clients and prospects using email and to do this we use an email broadcast company. Emails will either be fully opted-in by the subscriber, or we shall be relying on the soft-opt-in rule within the ePrivacy legislation. Within our emails we utilise web beacon technology, sometimes called pixels, which allows us to see whether the email was delivered, which links were clicked and so on. This is to help us offer a better, more relevant service and user experience. The only information collected will be IP address, date/time, general location, and device details.
We never share this information or any of your details with third parties without your consent.
Please do not supply any other person’s personal data to us, unless we prompt you to do so.